How To Deliver A Successful UX Project In The Healthcare Sector

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How To Deliver A Successful UX Project In The Healthcare Sector How To Deliver A Successful UX Project In The Healthcare Sector Sven Jungmann & Karolin Neubauer 2018-05-28T13:50:32+02:00 2018-06-13T22:33:37+00:00 A mid-career UX researcher was hired to understand the everyday needs, perceptions, and concerns of patients in a hospital in Berlin, Germany. She used rigorous observation and interviewing methods just like she teaches them to design thinking students at a nearby university. She returned with a handful of actionable insights that our product team found useful, somewhat at least. However, we were surprised that her recommendations gravitated towards convenience issues such...
Source: https://www.smashingmagazine.com/2018/05/successful-ux-project-healthcare-sector/